Sunday, February 24, 2008

John comes to the rescue

After venting earlier today, I have to give John from Blue Ribbon major credit. He called on Sunday afternoon to talk with Mark about what the problems are and the best way to resolve them.

Now if I've got it right, here's the solutions. The light rail will be removed and different under cabinet lighting will be installed (that give us the height we need). John will talk to the Wayne the tile man and he'll explain to him how to do the tiling (I'm not sure on this feature). The flooring issues, were explained and Mark now understands them. I understand but I'm not sure I could explain it, but I'll try (hey, Mark, John, chime in here). There's a filler that will be used in those gaps that worried us that will dry hard and will provide the support needed for the vinyl tiles. The concern about the laundry room was explained as well. The crew ran out of supplies but will be back on Monday to finish the job (note to self..get that last load of laundry dry before they get here).

I should have known that John would come up with the solutions and there was no real need for me to get upset. There's a very good reason why we always go with Blue Ribbon, it's because they know how to get problems resolved.

Oh, and we're not getting the bonus room counter top tomorrow. Mark just let Chris know that they could remove the old top to do the template. From what I understand they take out the old top one day and come back with the new one the next day. I'm cool with that.

So, tonight we used both the oven and the microwave just like real people to make some dinner, OK so we made poppers and french bread pizza, it was a start. All in all, what started out as a really bad weekend has turned out to be better.

Stay tuned for the next chapter in the on going drama of a kitchen remodel.

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